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Practice Lab Terms

Beta version · 22 October 2026 · Minds On Fire Inc., 1151 Whealan Rd, Woodstock, ON N4S 8E6, Canada · solutions@mindsonfire.ca

1. Terms of Use

1.1 What the Practice Lab is. A learning and practice environment. You can build and test apps, agents and campaign plans in an isolated space, and publish a preview you approve. It is a practice tool. It is not hosting for production websites, live customer systems, or anything you rely on to run your business.

1.2 Eligibility and accounts. You must be 18 or older and able to agree to these terms. You sign in with an email link. One person, one account. Keep access to your email secure, because anyone with it can sign in as you.

1.3 Free plan. Free use comes with daily limits shown in the Lab (for example, practice time per day, spaces at once, and resets). Free spaces are deleted after 24 hours without use. Free preview links expire after 7 days unless renewed. We may change free limits at any time, and we may pause free sign-ups when capacity or our monthly budget is reached ("Practice is full today").

1.4 Paid plan. The paid plan, its price and its limits are shown on the upgrade page at checkout. Those details form part of these terms for your billing period. If we change the price or reduce paid limits, we tell you by email at least 30 days before your next renewal, and you may cancel before it takes effect.

1.5 Your content. You own what you create in the Lab. You give us a limited licence to store, run, copy and display it only as needed to operate the Lab, publish previews you approve, keep the service secure, and meet legal obligations. We do not claim ownership, and we will not publish your work outside your own preview link without your permission.

1.6 Your responsibility for what you put in. Do not upload or enter:

• passwords, API keys or other secrets for live systems;
• payment-card data;
• health, financial or government ID information;
• customer or client personal information;
• anything you do not have the right to use.

The Lab is for practice data. If you put real secrets or personal information in anyway, you do so at your own risk.

1.7 Publishing. Nothing goes live until you approve it. You are responsible for what you publish. We may take down any preview that breaks the Acceptable Use rules, with or without notice.

1.8 Your AI assistant. If you connect your own Claude, ChatGPT or other AI assistant, that provider's terms and charges apply to your use of it. We do not control it and are not responsible for its output.

1.9 No professional advice. Lab content, examples and starters are educational. They are not legal, financial, insurance, tax or other professional advice for your situation.

1.10 Availability and changes. The Lab is provided "as is" and "as available". It may be interrupted, slow, reset or changed. We may add, change or remove features, limits or the Lab itself. We do not guarantee that any work will be kept, so download anything you want to keep. If we end the paid plan, we give paid members at least 14 days' notice where we reasonably can, plus a prorated refund for unused paid time.

1.11 Suspension. We may suspend or delete spaces or accounts that break these terms or the Acceptable Use rules, that put the Lab, other users or third parties at risk, or where the law requires it. If we suspend a paid account for reasons other than a breach of these terms, we refund the unused paid time.

1.12 Liability. To the extent the law allows:

• We are not liable for indirect, incidental, special or consequential losses, lost profits, lost data or lost business.
• Our total liability for any claim relating to the Lab is limited to the greater of the fees you paid us for the Lab in the 3 months before the claim, or CAD $50.
• Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

1.13 Law. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Disputes go to the courts of Ontario, unless your local consumer law gives you a different right.

1.14 Changes to these terms. We may update these terms. We will post the new version with its date. For material changes affecting paid members, we email at least 30 days before the change applies to them.

2. Acceptable Use

You must not use the Lab to:

• mine cryptocurrency, run proxies, VPNs or scanners, or send bulk email or messages;
• attack, probe or try to escape the sandbox, other spaces, our servers or anyone else's systems, or get around limits, quotas or sign-in;
• host malware, phishing, scams, impersonation, or deceptive or misleading ads;
• host illegal content, hateful or harassing content, sexual content involving minors, or content that infringes someone else's rights;
• collect personal information about other people without a lawful basis;
• resell or share access to the Lab, or create multiple accounts to get more free capacity.

Security research needs our written permission first. Report suspected vulnerabilities to solutions@mindsonfire.ca.

We monitor activity (see Privacy, section 3) partly to enforce these rules. We may remove content, end spaces, block accounts and report illegal activity to the authorities.

4. Billing, Cancellation and Refunds

4.1 Billing.

• The paid plan renews monthly on the same date until you cancel.
• Prices are in Canadian dollars. Applicable taxes are added and shown at checkout.
• Your payment processor charges your card and emails your receipt.

4.2 Cancelling. You can cancel at any time from your account page or by emailing solutions@mindsonfire.ca.

• Cancellation stops future charges.
• Paid features continue to the end of the period you have paid for.
• Your account then returns to the free plan, and free-plan deletion rules apply from that date. Download anything you want to keep.

4.3 Refunds.

• First payment: if you are not happy, email us within 7 days of your first payment and we will refund it in full, once per person.
• After that: we do not refund partial months, except where these policies say so (section 1.10 if we end the plan, and section 1.11 if we suspend you without a breach) or where the law requires.
• Duplicate or mistaken charges: refunded in full once confirmed.

4.4 Failed payments. If a renewal payment fails, we retry and email you. If it is still unpaid after 7 days, the account returns to the free plan.

4.5 Chargebacks. Please contact us first; most issues can be fixed quickly. We may suspend an account while a chargeback is open.